How to address continuously changing consumer behaviour with clear data, insights and decision making.
Microsoft Dynamics Customer Engagement (CRM) is a set of tools and capabilities every marketer should be leveraging to better understand continuously changing consumer behavior and take the most sophisticated actions to improve customer satisfaction and boost marketing performance.
During this webinar, Thinkmax provides an overview of the CE platform and highlights how it is essentially suited for Retailers. From unified customer data and segmentation to omnichannel touchpoints and triggers, Microsoft Dynamics CE is the ultimate weapon to meet the current market challenges and success in retail.